KEY DUTIES AND TASKS
- Facilitate the enhancement of current systems such as Dynamics 365, Distributor Portal, 1C, BI tools and others
- Enhance expertise in dealer operations.
- Participate in system implementation projects, including gathering additional requirements and driving the extension of system functionality to enhance operational effectiveness.
- Transfer knowledge to dealer employees by delivering demos and effectively communicating with the dealer crew to ensure proper understanding and adoption of processes.
- Collaborate with 3rd party suppliers and internal stakeholders.
- Continuously monitor dealer operations and ensure data accuracy in DMS systems.
- Leverage RPA tools such as Power Automate Desktop to streamline workflows, automate repetitive tasks, and improve operational efficiency.
- Develop and maintain interactive reports and dashboards using Power BI to support data-driven decision-making and business insights.
KEY PERFORMANCE INDICATORS
- Number of business processes improved
- Requirement gathering efficiency
- System adoption rate
- Stakeholder satisfaction score
- % reduction in manual effort through automation
REQUIREMENTS
- Proficiency in business analysis and process modelling (as-is/to-be flows).
- Advanced knowledge of BPMN notation.
- Familiarity with Power BI, including data modelling, DAX calculations, report creation, and integration with various data sources is preferable.
- Experience with Jira and Confluence is preferable
- Finance background will be an advantage
- Experience in ERP systems implementation.
- Experience with 1C products implementation.
- Strong facilitation and presentation skills (ability to conduct training sessions).
- Russian, English, languages.
- Analytical, business-oriented mind-set. Self-motivated, with the ability to motivate others and willingness to learn. Proactive, stress resistant and able to multitask and prioritize activities. Enjoy solving problems in a complex environment and communicate with non-technical end-users in a professional way.