Pair: Wine and Cigars - a unique boutique offering an exquisite selection of wines and rare cigars in the heart of Dubai. We pride ourselves on curating a collection that is both interesting and hard to find elsewhere. Join us in our cozy lounge atmosphere for wine and cigar tastings.
Responsibilities:
- Assist with the opening of the boutique and setting up initial processes, ensuring a smooth and successful launch.
- Achieve sales targets and key performance indicators (KPIs) set by stakeholders to maximize boutique performance.
- Provide exceptional customer service in accordance with corporate standards.
- Manage a team of staff, including hiring, training, scheduling, and fostering a positive work environment.
- Conduct regular inventory checks, manage stock levels, and place orders as needed.
- Handle customer complaints and concerns, ensuring effective and professional resolutions.
- Maintain active involvement in all aspects of the boutique's operations as a team leader.
Expectations:
- Fluent English language skills for professional communication with clients and suppliers.
- Minimum 2 years of managerial experience in a boutique or retail store, preferably in the wine and cigar industry.
- Successful personal sales experience and the ability to share knowledge with coworkers.
- Effective leadership and team motivation skills.
- Attentiveness to cash discipline and working with necessary reporting.
- Flexibility in addressing work demands and availability to handle any issues.
- Passion for wine and cigars is a must.
We offer:
- Official employment in compliance with UAE legislation.
- 5-day workweek with rotating weekends.
- Competitive salary package based on experience with a bonus element.
- Location: Jumeira Towers Hotel, Dubai.