If you're looking to start or grow your career in an international IT company — join us! Our support team is expanding, and we are hiring enthusiastic Junior Support Engineers to join exciting global projects and deliver top-tier service to our customers.
Projects Overview:
We offer opportunities on several projects, including:
1. Automotive Project (Global Tier-1 Supplier)
The company develops intelligent hardware and software for smart vehicles, supporting connected and autonomous driving. You'll work with digital cockpits, infotainment systems, and IoT components.
2. Healthcare Project (US-based MedTech Company)
The client transforms organ transplant therapy worldwide. Their mission is to help save lives by improving access to viable donor organs through advanced medical technology.
Your Responsibilities:
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Be on call during your shift and respond promptly to system alerts
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Investigate and triage incidents using predefined runbooks
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Perform initial troubleshooting (logs, system health, connectivity)
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Escalate issues to L2/L3 engineers when necessary
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Document all incident-handling steps clearly
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Carry out basic support routines (log checks, system health monitoring)
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Ensure clear communication during shift handovers
What You'll Work With:
Technologies you may encounter:
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Monitoring Tools: Zabbix, Prometheus, Grafana, Datadog
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Cloud Basics: AWS, Azure, GCP (exposure only)
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Scripting: Bash, PowerShell, or Python (optional)
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Incident Tracking Systems: Jira, ServiceNow, Zendesk
What We Expect:
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Basic knowledge of Linux/Windows systems, networking, and cloud fundamentals
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Willingness to work night shifts in a 24/7 support model
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Upper-Intermediate English (spoken and written)
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Proactive and responsible attitude to alerts and escalations
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Ability to follow support documentation and processes
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Previous experience or education in IT is a plus
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junior candidates are welcome!
Team & Environment
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Team of up to 25 engineers (Junior to Senior level)
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Supported by PMs, Team Leads, and L2/L3 Engineers
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You’ll be joining a distributed, experienced team
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Work with international clients from USA, Germany, Sweden, and others
What’s In It For You?
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Great opportunity to grow into DevOps, Cloud, or L2 support roles
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Experience with real-world systems and production environments
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Structured onboarding and access to clear runbooks
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Learn from industry experts and gain exposure to enterprise-level projects