Purpose & Overall Relevance for the Organization:
Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go to Market dates. Maintain continuous follow up actions to achieve the required KPI targets.
Key Responsibilities:
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Analysis & reporting on order book status and product availability to ensure a high conversion of orders and on time fulfillment
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Action all system transactions in a manner that commits to adidas internal policy and procedures
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Ensures accurate order book actions take place on the system in a timely manner as per adidas internal process, (order receiving, allocation, de-allocation, DN creation, invoicing…etc)
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Controls allocation-run, validate stock shortage and other discrepancies and adjust orders based on the alignment with business
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Creates Delivery Notes as per adidas internal policy, and timely release to the warehouse based on agreed plan
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Overall controls the campaign and hard launch availability, make sure all the products are posted and according to the sign off plan
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Confirms deliveries to customers and shares posting reports and invoices. Raises to Account Manager in case of any issues related to orders, payment or delivery of goods
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Leads the posting process, make sure all the products are posted at the right time with right quantity, all the business needs are addressed in the posting
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Ensure monthly RFC net sales targets are fulfilled and any challenges are highlighted
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Represents OBF function output to internal stakeholders
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Support on project & process improvement initiatives of OBF processes
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Leads system testing and make sure to smoothly go live
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Participates and lead cross-functional meetings
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Provides support during internal and external auditing
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On Time in Full KPI’s analysis and drive for improvement
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Other duties as assigned
Knowledge and Abilities:
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Bachelor’s degree from accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
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2+ years experience in Operations/Logistics, and/or Customer Service, preferably in apparel/fashion/shoes industry
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Strong understanding and experience in operational supply chain process environment
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High analytical and follow up skills
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Having the ability to initiate and drive process improvement and enhancements
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Resilience and ability to meet critical deadlines with good planning and organizational skills
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Outstanding interpersonal and communication skills to interact effectively and efficiently on different layers of the organization
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Good expertise in any ERP system
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Advanced excel user
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High degree of self-motivation & team play
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English language proficiency: Upper-Intermediate is required (communication with global colleagues is expected)
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Ability to create and maintain an environment of diversity, equality and inclusion in the team
We offer:
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Official employment in accordance with the Labour Code of Kazakhstan
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Fixed salary + annual bonus
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Hybrid work schedule (remote format/work from the office)
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Flexible working hours (from 8-10:00 to 17-19:00)
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Medical insurance
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Partial meal compensation
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40% discount on company products
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Corporate development programs (career opportunities in various departments of the company, including relocation to other countries)
Join the team of professionals and change the future with us!