Reference and Circulation Assistant

Summary of Position:

Position is responsible for performing circulation, user’s guidance, and other public service functions in the library such as providing information, assistance to patrons, receiving and answering questions related to circulation and reference and providing technical assistance in other areas related to library functions.

Main Duties and Responsibilities:

• Perform Circulation Services (lending of Books) and tasks related to reference questions at library desk.
• Providing information related to the availability of books and articles and procedural information about their usage.
• Providing information about circulation and reference policies of the library and rights and responsibilities of the users.
• Guide users about the library’s collection management mechanism to locate material on shelves.
• Learn and perform Integrated Library Management System OCLC WMS to perform automated functions of the system to check out, check in, renew and recalling procedure for materials borrowed.
• Receiving, Stamping, data entry and physical preparation of newly received resources in the library.
• Keep tracking of lost and damaged resources to replace them with new ones.
• Receiving complaints, concerns or feedbacks from library users and sharing it with librarian.
• Perform Exhibits and Newly Arrival Displays in the library with thematic displays.
• Oversee the housekeeping of the library space and coordinate with other departments to maintain smooth function of the space.
• Routing telephone, calls, messages and emails to relevant departments, check the security gate’s function and its connectivity with the software.
• Assist users in photocopy and print related technical tasks and coordinate with security department for the safety of the space.
• Check stock of the required stationary in the library, library supplies related to technical services and IT related equipment and coordinate with concerned department to keep it up to date.
• Assist Librarian in compiling lists for book orders and perform PRs in SAP.

Required Qualifications and Experience:

• Bachelor’s degree in library science or Equivalent in other disciplines from a reputable institution
• Experience in library related jobs: Technical, Reference or Circulation Services
• Excellent interpersonal skills
• Good communication skills in English to understand the contents of the library and curricular needs of the academic programs.
• Flexible to work in different shifts, mornings and evenings.

UCA Background:

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of Tajikistan, Kyrgyzstan and Kazakhstan, and His Highness the Aga Khan; ratified by their respective parliaments,and registered with the United Nations. The Presidents are the Patrons of the University and His Highness is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognised standard of higher education, and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. UCA brings with it the broader commitment and partnership of the Aga Khan Development Network.

How to Apply

Please submit your application (cover letter, CV and contact information of three references) by 25 September 2025.

Applications will be reviewed when received. Early applications are strongly encouraged.

Only shortlisted candidates will be contacted.