Digital Engineer

We are currently seeking a Digital Engineer to join our team in Almaty, Kazakhstan. This role will report directly to the Lead Business Developer – Digital Solutions within the Digital Solutions business.

The successful candidate will play a key role in driving digital transformation initiatives to enhance operational efficiency, customer experience, and overall business performance in Kazakhstan, while also providing support across the wider region.

This position will be responsible for building strong stakeholder relationships, supporting the implementation and adoption of Orica’s digital solutions and products, and providing ongoing support to users. The role will also act as a key liaison between customers and Orica’s extended digital team, including product owners, architects, support teams, and management.

In return for your professional contribution, we offer a competitive remuneration package, genuine career development opportunities, and support in developing either a management or technical engineering pathway.

Make a meaningful impact on our industry, our communities and the workd around us.

What you will be doing:

• Implement and represent Orica digital technologies
  Deliver professional implementation of Orica’s digital solutions within the mining industry, ensuring successful adoption and value realization.
• Train and support customers
  Conduct training workshops during and after implementation to ensure customers fully understand and maximise the benefits of Orica solutions.
• Partner with sales and technical teams
  Support business development by working closely with regional sales and technical service teams to identify, scope, and prioritise opportunities.
• Manage customer relationships and program performance
  Maintain regular engagement with assigned customers to review solution performance, program status, and ongoing needs.
• Act as the technical escalation point
  Serve as the main contact for customer technical issues, coordinating with Orica product owners, architects, developers, and support teams to resolve issues effectively.

What you will bring:

• Strong engineering and technical background
  Qualifications in IT, Automation, or Electrical Engineering, with high technical competency in data, models, and modern software applications.
• Mining industry exposure
  Experience in open‑pit mining or blasting operations (highly regarded).
• Excellent communication and stakeholder skills
  Strong verbal and written English, with the ability to lead meetings, deliver webinars, and engage effectively with customers at all levels.
• Customer and project management experience
  Proven experience in customer relationship management, project delivery, and coordinating multiple stakeholders.
• Flexibility and willingness to travel
  Ability to travel domestically and internationally as required (up to 50%, average ~25%) to support clients and business needs.

Terms of Employment:

• Working hours (Mon-Friday: 8.30 - 17.30 including an hour for launch);
• Competitive salary and benefits package;
• Opportunities for professional growth and development;
• Inclusive and diverse work environment.