Оператор call-центра

We’re Hiring: Customer Support Specialist

What we’re looking for:

– English: B2–C1, clear pronunciation
– Workspace: Quiet, isolated environment
– Equipment: Personal computer or laptop, headset with microphone
– Internet: Stable high-speed connection
– Bonus: Spanish at B1 level or higher

What you’ll do:

– Answer incoming calls and respond to customer inquiries via SMS
– Know and follow our company policies when assisting customers, and quickly adapt to any updates or changes
– Create, edit, and schedule new jobs and follow-up visits for technicians in the CRM system
– Coordinate communication between customers and technicians via internal work chat, resolving issues efficiently
– Handle challenging situations professionally and with tact
– Make outgoing calls as needed
– Work effectively under stress and handle multiple tasks at once

Why join us:

– Be part of a dynamic team
– Opportunity to develop communication and problem-solving skills
– Gain experience in a fast-paced, international environment

Message me on Telegram.