EUROANSWER

Customer Service Adviser - Fluency in German and English language (bilingual)

Не указана
  • Ташкент
  • Нет опыта
  • Английский язык
  • Customer Service
  • Team management
  • softskill
  • Communication skills
  • Немецкий язык
  • Деловая коммуникация
  • Деловое общение
  • Деловая переписка
  • Точность и внимательность к деталям
  • Английский — B2 — Средне-продвинутый
  • Немецкий — B2 — Средне-продвинутый
Responsibilities:
  • Provide a warm, friendly, and personal inbound customer service to prospective customers.
Requirements:
  • B2/C1 level German language (both spoken and written)
  • B2/C1 level English language (both spoken and written)
  • Working Channel: inbound calls, tickets
  • Customer Focus
  • Specialist Expertise – Genuine interest and passion for customer service
  • Working with Others
  • Planning & Organising
  • Effective Communication - Excellent communication skills both verbal and written
  • Resilience - Demonstrates resilience and ability to work on own initiative
  • Problem Solving
  • Responsibility for Results
Terms:
  • Exciting & Multicultural Working environment

  • Career development throughout several areas of business through completion of Personal Development Plans

  • Excellent Internal Recruitment opportunities

  • Paid training

  • Casual dress code

  • Competitive salary

  • Modern facilities and high technology devices and tools

  • Working hours:

    Summertime: Monday-Friday 12:00 – 20:00 / 13:00 – 21:00 (GMT+5) Tashkent, Uzbekistan,

    Wintertime: Monday-Friday 13:00 – 21:00 / 14:00 – 22:00 (GMT+5) Tashkent, Uzbekistan,

  • 8-hour shift with 45 min PS included