FE LLC ZTE Investment

Terminal Product Support Engineer (Mobile)

Не указана
  • Ташкент
  • От 1 года до 3 лет

Responsibilities:

  • Provide product and technical support to the sales team across the full terminal device portfolio
  • Collect, clarify and document mobile operators’ customization requirements (software, user interface, branding, packaging)
  • Coordinate with R&D teams in China and track the delivery and acceptance of customized product versions
  • Conduct product and field testing, investigate technical issues reported by operators, and provide ongoing operational and maintenance support
  • Analyze competing products across brands, categories and generations, comparing features, performance and market positioning
  • Coordinate the resolution of after-sales issues with relevant internal teams
  • Assist in compiling and tracking product purchasing, sales and inventory data

Requirements:

  • Higher technical education in telecommunications, electronics, IT or a related field
  • Solid understanding of mobile devices, MBB, CPE and mobile network technologies (2G/3G/4G/5G)
  • Hands-on ability to test devices, troubleshoot technical issues and prepare clear, structured reports
  • Strong communication and coordination skills for working with operators, sales teams and R&D
  • Analytical mindset and confident Excel skills for tracking and reporting product data
  • Working proficiency in English for communication with R&D teams in China

Will be an advantage:

  • Experience in telecom device support, product testing or operator customization projects
  • Familiarity with after-sales support processes and inventory reporting
  • Chinese language skills

We offer:

  • Official employment in accordance with the Labor Code of the Republic of Uzbekistan
  • Competitive salary based on interview results
  • Work with an international team and direct cooperation with R&D in China
  • Professional growth in the telecom and consumer electronics industry
  • Working schedule: 5/2, [hours]