ХироКрафт
Sales Engineer
- Sales Management
- Customer Service
- Solutions Engineer
- Pre-sales
- English
- DevOps
- On-prem
- Английский — C1 — Продвинутый
- Русский — B1 — Средний
Responsibilities
- Handle inbound enterprise leads, identify customer needs, and develop sales opportunities.
- Conduct technical discovery: understand customers' infrastructure, deployment methods, security requirements, and integrations.
- Deliver product demos, tailoring scenarios to customer needs and the technical expertise of the audience.
- Support product evaluations and Proofs of Concept (PoCs), answer technical questions, and involve product and engineering teams while providing them with clear context.
- Work with the sales team to move deals forward: document requirements, agreements, and next steps, and ensure timely follow-up.
Requirements
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Technical background and the ability to confidently discuss infrastructure with DevOps, Platform, and SRE teams.
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Strong listening skills, the ability to ask relevant questions, and explain complex technical concepts clearly to both engineers and business stakeholders.
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English proficiency sufficient to independently conduct discovery calls and product demos.
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Ability to work independently: meet commitments, manage follow-ups, prioritize multiple deals, and proactively communicate risks.
Nice to Have
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Experience with Linux, cloud and on-premises infrastructure, Ansible, Terraform / OpenTofu, CI/CD, containers, and Kubernetes.
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Knowledge of networking, SSO, enterprise security, self-hosted and air-gapped environments.
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Additional European languages and Russian are a plus.
What We Offer
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Full-time, remote position.
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Competitive compensation: base salary + bonus (based on KPIs and revenue).
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Budget for tools, conferences, and certifications.
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Opportunity to work with a steadily evolving product that is well-loved by the DevOps community.
Who This Role Is For
Sales / Solutions Engineers with experience in B2B SaaS or infrastructure products; DevOps / Platform / Infrastructure Engineers interested in working with customers; technical consultants or implementation engineers with customer-facing experience.
Prior knowledge of Semaphore is not required. What matters most is a strong technical foundation, interest in the product, and willingness to work regularly with customers.